Nearly two and a half thousand years ago the Greek philosopher Heraclitus wrote, “The only thing that is constant is change.”
That is a statement that remains just as true today as it was back then. Change is the only constant in our lives, and the same is true for organisations. In our globalised and highly competitive world, organisations are constantly challenged to adapt and evolve. ‘Project Management’ tools and techniques have been used as the main tool to respond to those challenges and to implement business strategies successfully.
If you look closely, most companies can be seen as a set of projects, as change permeates the entire organisation. These changing business environments, driven by both internal and external pressures, force organisations to establish a more structured and mature project management process.
In this context, project management has evolved from a set of unrecognised qualities from disjointed departments into a critical business function that is a recognised center of excellence in large, medium and small companies. It has expanded to almost all sectors and industries.
Of course, each industry has a different level of maturity when it comes to project management. In organisations that have a more mature project management mindset there is greater cohesion between corporate strategies and business operations. They work together, managing programmes that capitalize on the benefits of joint management of synergistic projects. They use Portfolio Management to manage the programs and projects, directing them towards the strategic objectives of the organisation and they use the Project Management Office to assist in improving the management of these organisational projects.
Over the course of my time working in the financial sector, there has been a huge amount of change and development of project and programme management methodologies, and the impact this can have on the organisation as a whole.
Originally, the use of methodologies, techniques and tools to manage projects were very immature and presented many challenges. With high failure rates for projects operating in that environment. Conceptually speaking, the project went wrong because it did not happen the way it was planned. Projects are living things and changes will happen, but they must be planned and managed in an efficient manner.
Over the years, PM methodologies have been implemented and improved, aligned with automated tools to manage projects, programmes and portfolios. The concept of PMO has been expanded in all organisations and now plays a huge role in implementing robust procedures, methodology and standards that support PMs to effectively manage their projects and programmes. All this has proved critical to the success of these projects and programmes, and in turn, delivered benefits to the organisation.
Furthermore, education and training has played a huge role in this process. It was imperative to spread a systemic culture of project management to all levels of the organisation. Educating business people on project management concepts and methodology was key. With many business people formally trained in project management, (some have even come to be certified PMs) they have become passionate about project management from seeing the tangible results of a well structured and managed project.
Undoubtedly, all of this has contributed to the better management of projects. The results are expressed by less problems in communication, as the right governance is in place and the correct & consistent message is delivered to all stakeholders. Training and education have also improved the management of scope creep, risks and benefits, change control and finance management with proper budget approval, forecast and actual control. It also contributed to have more support from top management and sponsors of the projects and programmes as well as increased team support.
It has been a long journey and there are still many challenges to be overcome. Nonetheless it is clear that organization’s that embrace and apply PM methodology and that have a strong project management structure and process in place have delivered on the project scope and with that have the recognition of the entire organisation. Interestingly enough, those successes are being spread across organisation’s.
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Author: Kátia Starck, Project Manager, Aspira